CCPStudy.com is operated by 3FOLD Training FZE (“3FOLD Training,” “we,” “us,” or “our”), an AACE International Approved Education Provider registered in Dubai, UAE. This Privacy Policy explains what personal data we collect when you visit this website, make an enquiry, or enrol in a course, how we use and protect it, and what rights you have over it.
1. Information We Collect
We collect only what we need to respond to you and deliver the course. This includes:
- Contact details you submit through our enquiry, contact, or checkout forms: name, email address, phone number, and country.
- Enrolment and billing details needed to process a purchase and create your LMS account: name, email, billing address (line 1, city, postal code), and country.
- Payment information is entered directly into our payment processor Telr's secure card form. Full card numbers, CVV, and expiry dates are never transmitted to or stored on our servers — see Section 4.
- Technical data such as IP address, approximate location (country/city, derived from IP), browser type, and device information, collected automatically for fraud prevention and to keep the site secure.
- Communications you send us by email, WhatsApp, or contact form, including their content, so we can respond and keep a record of the enquiry.
2. How We Use Your Information
We use the personal data described above to:
- Respond to enquiries and provide guidance on CCP® eligibility, pricing, and enrolment.
- Process payments and confirm your enrolment in CCP Complete Self-Paced Preparation.
- Create and manage your account on our Learning Management System (LMS) and send login/access details.
- Send transactional emails: order confirmations, payment receipts, and course-related notifications.
- Detect and prevent fraud, abuse, and spam submissions on our forms.
- Comply with our legal, tax, and accounting obligations.
We do not use your personal data for automated decision-making or profiling that produces legal or similarly significant effects, and we do not currently run advertising trackers or analytics cookies on this website.
3. Legal Basis for Processing
Where applicable data protection law requires a legal basis (for example, for visitors in the EU/UK under the GDPR), we rely on: performance of a contract (to process your enrolment and deliver the course), legitimate interests (to respond to enquiries and keep our systems secure), and consent (where you voluntarily submit information through an optional form, such as our enquiry popup).
4. Payments
All card payments are processed by Telr, a PCI-DSS compliant payment gateway. Card details are entered directly into Telr's secure, encrypted form (rendered in an embedded frame on our checkout page) and are transmitted directly to Telr — they never pass through or get stored on our servers. We only receive a payment confirmation, a transaction reference, and the billing details you provided (name, email, address) to reconcile the order and create your enrolment record. Telr's own handling of your card data is governed by Telr's privacy policy.
5. Cookies and Similar Technologies
This website uses only essential, first-party cookies and browser storage required for the site to function — for example, to remember that you've already seen our enquiry popup during your current session. We do not currently use third-party advertising or analytics cookies. If this changes in the future, we will update this policy and, where required by law, request your consent.
6. Sharing Your Information
We do not sell your personal data. We share it only with the following categories of recipients, strictly to deliver our service:
- Telr — to process your payment (see Section 4).
- Our Learning Management System provider — to create and manage your course access at https://www.3foldlearn.com/.
- Email/SMTP service providers — to send enquiry responses, receipts, and course-access emails.
- Professional advisors and authorities — where required to comply with a legal obligation, court order, or to establish, exercise, or defend legal claims.
Each of these providers is only given the minimum information necessary to perform their function on our behalf, and is expected to protect your data with appropriate safeguards.
7. International Data Transfers
3FOLD Training FZE is based in Dubai, UAE, and our servers and service providers may be located in other countries. Where we transfer personal data internationally, we take reasonable steps to ensure it continues to be protected in accordance with this Privacy Policy and applicable law.
8. Data Retention
We retain enquiry data for as long as reasonably needed to respond to you and for a limited period afterwards for record-keeping. We retain enrolment, billing, and payment-confirmation records for as long as required by applicable tax, accounting, and consumer-protection laws, after which they are deleted or anonymised.
9. Your Rights
Depending on where you are located, you may have the right to:
- Request access to the personal data we hold about you.
- Request correction of inaccurate or incomplete data.
- Request deletion of your personal data, subject to our legal and accounting retention obligations.
- Object to or restrict certain processing, or withdraw consent where processing is based on consent.
- Request a copy of your data in a portable format.
To exercise any of these rights, email us at online@3foldtraining.com. We will respond within a reasonable timeframe and may need to verify your identity before actioning a request.
10. Data Security
We use reasonable technical and organisational measures — including encrypted connections (HTTPS), a restrictive Content Security Policy, and PCI-DSS compliant payment processing through Telr — to protect your personal data against unauthorised access, loss, or misuse. No method of transmission or storage is 100% secure, but we work to keep your information safe.
11. Children's Privacy
Our services are intended for working professionals aged 18 and over pursuing the CCP® certification. We do not knowingly collect personal data from anyone under 18. If you believe a minor has provided us with personal data, please contact us so we can delete it.
12. Third-Party Links
Our website links to third-party sites, including AACE International (aacei.org), our LMS, and our social media pages. This Privacy Policy does not cover those third-party sites, and we encourage you to review their own privacy policies.
13. Changes to This Policy
We may update this Privacy Policy from time to time to reflect changes in our practices or for legal reasons. We will post any changes on this page with an updated date. Material changes will be communicated to enrolled students by email where appropriate.
14. Contact Us
- Email: online@3foldtraining.com
- Address: 1003, Park Avenue, Dubai Silicon Oasis, Dubai, UAE
- Website: ccpstudy.com/contact
